A necessary condition for the initiation of the transaction between us is your disclosure of some of your personal information.

During an order, you will be asked for your full name, the address to which you want the products sold to be sent, your landline number (or any other phone number you want which will be used for your best service), your email address), etc.

All of the above is recorded in a database and is used exclusively for the smooth promotion and execution of your order.

Our company, faithfully following the principles of personal data protection provided by the relevant laws and international conventions, will not proceed with any unlawful use without your prior approval. In no way are the personal details and information you entrust to us disclosed, made public, sold or exchanged.

Shipping costs & returns

Online orders leave our warehouse within 2 business days of order confirmation. Business days are Monday to Friday. Orders are shipped with Elta courier for Greece and with ELTA Hellenic post for the rest of the world. 

If you are interested in receiving your order via express delivery, please contact us by phone at 2311 261 042 or via email at contact@antheaorganics.gr.

Orders over €45 are shipped free of charge throughout Greece.  

Orders over €85 are shipped free of charge to the rest of the world. 

Shipping charges are:

  • 3€ for Greece
  • +2.30 € Cash on delivery (available only for Greece)
  • €19.5 for destinations within the European Union for orders up to 12 pieces
  • €28.5 for destinations outside the European Union for orders up to 12 pieces
  • For orders over 12 pieces, please contact us by phone at 2311 261042 or via email at contact@antheaorganics.gr. 

Shipping time

Estimated shipping time for Greece 1-2 days

Estimated shipping time for Europe 10-15 days

Estimated shipping time for the rest of the world 15-20 days

Returns

Given the nature of our products, returns are only possible for defective items. The buyer has a period of 14 working days from the date of delivery to return the products for a refund, free of charge, with the exception of the return costs. The return costs are the responsibility of the customer. Returns must be made by registered mail. All items must be returned intact, in their original condition and from the country to which the order was delivered. The refund will be made within one week at most from the receipt of the return. After submitting the refund, your credit card issuer will process the refund to your account. Processing time can vary significantly between card issuers and unfortunately we are unable to change it. Returns must be sent to: Anthea organics, Katholikon 4, 54625, Thessaloniki, Greece